Parts and Service

Parts and Service

Contact: 1-800-876-0158

Phone Hours: Monday - Friday: 9:00 AM – 5:00 PM EST

Our Mission

Though we are a national company the people trained to deliver and service your hot tub are neighbors to your community and understand your needs. The staff at our home office is only a phone call away waiting to provide you answer and guidance at no cost. Our mission is to make your hot tub experience positive and rewarding.

ThermoSpas has been servicing and delivering hot tubs direct to the consumer for over 35 years. In addition to repairs our service technicians are available to provide the following services:

  • Draining and Refilling
  • Cleaning stagnant water lines
  • Detailing your Acrylic shell
  • Cleaning and/or replacing filters
  • Cleaning and conditioning spa covers and pillows
  • Spa Openings
  • Spa Closings
  • Complete Spa Inspection

Owner Resources

Owner's Manuals

Pre-Delivery & New Owner Guides

Need Additional Help?

If you have questions or need assistance with your spa, our support team is here to help. Contact us at [email protected] and we’ll get back to you as soon as possible.

Didn’t find the answer you were looking for? Reach out to our support team at [email protected].