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Shipping and Returns
Shipping Policy
 


How will My Items Be Shipped?

Your items will be sent one of three ways:

  • Most orders can be shipped by United Parcel Service (UPS). These items are counted towards our Super Saver shipping program. Eligible items are indicated as such on their product detail pages.
  • There are a few large or heavy items that require shipping by common carrier. These items do carry a freight surcharge which will be displayed in your shopping cart. Eligible items are indicated as such on their product detail pages.
  • Some larger items such as Bar Counters and Towel Warmer Compartments will be delivered and installed by ThermoSpas the price for delivery and installation is included in the Item Price. Eligible items are indicated as such on their product detail pages.