This privacy policy demonstrates our firm commitment to your privacy and security. This policy describes ThermoSpas' practices with respect to the collection of user information from this Web site. We have taken extra steps to make sure your online shopping experience is safe and secure. As a visitor to ThermoSpas' web site, www.thermospas.com, you have the right to understand our information privacy practices prior to providing ThermoSpas with any of your personal information.

What information we collect
ThermoSpas collects personal information about you that you specifically and voluntarily provide. Personal information includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register at ThermoSpas in order to purchase, your personal information is needed in order to process and fulfill your order requests. Many areas of ThermoSpas can be accessed without providing any personal information.

On all ThermoSpas pages that collect personal information, we specifically describe what information is required in order to provide you with the product or service you have requested.

Technical information is collected automatically every time you visit ThermoSpas. ThermoSpas collects information about your computer and assigns you a "cookie" (a small, unique identifier text file) when you visit ThermoSpas. You do not provide this information-it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any personal information.

ThermoSpas also collects certain technical information from your computer each time you request a page during a visit to ThermoSpas. This information is collected from your computer's web browser and may include your IP address, operating system, web browser software (i.e., FireFox or Internet Explorer), screen resolution, and referrer web site.

Cookies and other web site technologies
As a visitor to ThermoSpas you will be assigned a cookie file on your computer's hard drive. Be advised that, by refusing to accept a cookie, you will not be able to access the full benefits of the ThermoSpas Online Store.

When you access the My Account area of the ThermoSpas web site, ThermoSpas requires you to sign in using your e-mail address and password. The cookie files remain on your computer's hard drive until you manually delete the file.

How we use your information
ThermoSpas uses your personal information only for the purpose of responding to and fulfilling your requests for ThermoSpas products and services.

When you register at ThermoSpas, we use your information to create your account. We may use your e-mail address or telephone number to contact you about your purchase and availability.

Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance logging on to your ThermoSpas account.

Improving the quality of your visit to our site
We collect information about your computer (not your name, address, e-mail address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and develop featured programs and content that will be of interest to our site visitors.

Credit Card Guarantee
Your credit card is protected whenever you make a purchase through ThermoSpas. If any unauthorized charges appear on your credit card statement within 12 months of your last ThermoSpas transaction, report this fraud to your credit card provider and contact us immediately. Most credit card companies cover all charges resulting from credit card fraud, or may limit your responsibility to $50, the maximum allowed under the Fair Credit Billing Act. ThermoSpas is committed to making sure you're covered.

Our legal obligations
ThermoSpas may also disclose information against someone who poses a threat to ThermoSpas' interests (such as customer fraud) or whose activities could bring harm to others.

How we protect your information
By providing you with this Privacy Policy, ThermoSpas is pledging our continued commitment to protecting the information you provide to us.

We want our site visitors to feel confident about using ThermoSpas to make a purchase, so we are committed to protecting the information we collect. ThermoSpas has implemented a security program to keep information that is stored in our systems protected from unauthorized access.

Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to ThermoSpas over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

ThermoSpas has also obtained a digital certificate from VeriSign, Inc. VeriSign is the world's leading provider of Internet trust services and digital certificate solutions used to conduct secure e-commerce and communications over IP networks.

To verify the security of our site, look at our URL in your browser window. The letter "s" added to the "http" indicates that SSL is in effect. Also, in many cases, your browser will warn you if you are about to send information via a site that is not secure.

Changes to the Privacy Policy
ThermoSpas reserves the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this statement or in how ThermoSpas will use your personal information, ThermoSpas will prominently post such changes prior to implementing the change.

Regardless of later updates, we will abide by the information privacy practices described in the Privacy Policy posted at the time you provided us with your information.